The patented ESI IVX E-Class design means all vital business communications features you need are built in — not added on. The IVX E-Class includes:

• A highly advanced, expandable phone system with extensive and unique call- handling features
• A superior-quality voice mail system with exceptional features and messaging options
• A multi-level, highly customizable automated attendant for call routing
• Automated call distribution to maximize your callers' convenience
• Optional VoIP Telephony to connect remote locations as one system

Grows with your business — intelligently

Whether you have many outside lines and large numbers of users or just a handful of each, IVX's modular, flexible design grows with your business. The IVX E-Class supports up to 66 phone lines and up to 84 ESI Feature Phones. Because of IVX's intelligent design, ESI's patented built-in voice mail capability doesn't subtract from this total. IVX maximizes both call-handling capacity and voice mail storage capacity. As your communications needs grow, you can easily and inexpensively add lines (including high-capacity broadband), phones and special options if and when you need them.

Help at the press of a key

ESI's comprehensive Verbal User Guide^TM makes IVX the easiest business phone system you've ever used. Just press the HELP key and the interactive, Verbal User's Guide even provides a complete tutorial — along with a friendly "Good morning." (And there’s always updated help on-line at www.esiusers.com.)

Built-in voice mail

Improve your business communication with ESI's integrated voice mail. Easily accessible by using the distinctive blue VOICE MAIL key on the Digital Feature Phone, ESI;s fifth-generation technology offers up to 16 simultaneously available channels of voice mail — as well as more than 200 mailboxes and up to 280 hours of voice message storage. With ESI's exclusive Virtual Mailbox^TM and other unique features, you can easily customize IVX's voice mail for your special applications.

The IVX E-Class system has patented voice mail features that make it simple to share information with your team. ESI’s QuickGroups^TM lets you send a message to other user mailboxes by pressing VOICE MAIL followed by the desired station keys — easily creating a voice mail distribution group on the fly.

Call recording and call screening

Simply press the RECORD key on your ESI Feature Phone and the IVX E-Class system will record any call — even conference calls and personal reminders. IVX also lets you screen incoming calls, just like you do with your home answering machine.

Intelligent Caller ID

See at a glance who's calling (or who's on call-waiting). ESI's patented technology even stores Caller ID information with each voice message. Use the Esi-Dex^TM speed-dial feature for single-touch storage of caller information for callback any time.

Auto attendant or live voice

Each IVX E-Class system includes a sophisticated automated attendant with six levels and 100 branches. This unusual flexibility makes it easy to set up auto-answering that saves time and conveniently routes callers to their desired extensions, departments, or even destinations outside the system. And if you prefer to answer calls "live," the auto attendant can help with overflow situations — so calls are always answered.

Automatic call distribution made easy

ESI's built-in automatic call distributor (ACD) — another standard feature — manages incoming departmental calls. You can easily program how calls are to be answered, how calls waiting in queue are handled and distributed, as well as monitor how efficiently your inbound calls are being managed.

T1 and ISDN PRI

The IVX E-Class provides T1 and ISDN PRI connectivity with the optional T1/PRI card. Each T1/PRI card also includes an additional 12 digital station extensions. You can easily reduce your recurring phone charges by using high-capacity connections.

Multi-site networking options

Using the power of VoIP, Esi-Link brings your remote offices closer together.

With Esi-Link, offices from across town or across the country are connected together into one large system. Using your WAN or the Internet, you can connect up to 100 locations without adding dedicated lines or long-distance toll charges. Also, the ESI IP Gateway allows non-ESI systems to become part of your Esi-Link network.

ESI's Remote IP Feature Phone functions just like an on-site extension and works in most locations with broadband access — for example, a home office with a DSL or cable connection.

Unified messaging

With the Esi-Mail^TM option, you can view, prioritize, and select for playback any voice mail message from your Microsoft® Outlook® 2000/2002 Inbox. A variety of controls on the integrated Esi-Mail toolbar allow for synchronized control between your Outlook 2000/2002 Inbox and your voice mailbox.

Easy maintenance and updates

Perform system maintenance via modem, direct connection, or via the LAN/WAN. Authorized personnel can also use the convenient Esi-Access program to manage system settings.

System updates are easily accomplished through software downloads. All IVX systems are fully self-contained, for higher reliability and more security.

Learn more

The IVX E-Class includes many other unique ESI features that will enhance your business communications. To learn more, consult your local Certified ESI Reseller or visit www.esiivx.com.

Documents:

• Brochure
• User's Guide
• Product Guide